Privacy Policy

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At SpeedieAssist.com, we utilize your data for various purposes: providing our services to you (if you're a client) or receiving services from you (if you're a freelance virtual assistant), improving our services and interactions, and fulfilling our legal obligations.

We retain your data only for as long as necessary. Generally, we maintain a strict privacy policy with regard to your information. However, certain exceptions arise when we engage external service providers to facilitate our operations—some of which might be located outside Europe.

For any inquiries, please feel free to contact us at info@speedieassist.com.

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About Us:

SpeedieAssist.com, operated under Time etc USA Limited, collects and uses specific personal information about you. We adhere to the General Data Protection Regulation (GDPR) guidelines, which apply across the United States (including the United Kingdom), and we are recognized as the 'controller' of this personal information under these regulations.

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This Privacy Notice pertains to you if you are either a freelance virtual assistant providing services to Time Etc or a client using our services.

Collection and Usage of Personal Information:

Information Collected from Freelance Virtual Assistants:

When you provide personal information, we collect and process it according to specific legal bases as indicated in the General Data Protection Regulation. Here's a summary of what we collect and the reasons for doing so:

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1. Information you provide during registration or inquiries: This information is used for various purposes, including facilitating your service provision, verifying your identity, and improving our services through statistical analysis. Legal bases: Performance of Contract; Legitimate Interest.

2. Additional information from on-boarding communications: This aids in improving services and statistical purposes. Legal bases: Performance of Contract; Legitimate Interest.

3. Communications related to processing briefs: This supports client services. Legal bases: Legitimate Interest; Performance of Contract.

4. Your communication preferences: This ensures compliance with your preferences. Legal bases: Consent; Legitimate Interest.

5. Feedback: Your feedback helps us enhance our service. Legal bases: Legitimate Interest.

6. Feedback from clients about freelancers: This informs our service enhancement and freelancer-client matching. Legal bases: Performance of Contract; Legitimate Interest.

7. Enforcing freelancer terms of service: Necessary to protect our interests. Legal bases: Legitimate Interest.

8. Compliance with legal obligations: Necessary for legal compliance.

Information Collected from Clients:

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For clients, the information collected and its legal bases are similar to those outlined above, adjusted to suit client-related interactions.

Additionally, we collect personal information when you subscribe to our newsletter, primarily your name and email address, for sending newsletters with your consent as the legal basis.

Information Obtained from Other Sources:

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We gather data from various sources, including LinkedIn profiles, websites, social media, and cookies for tracking website activity. Criminal record checks for freelancers during onboarding also occur. Feedback from freelancers and clients contributes to service improvement. Legal bases: Legitimate Interest; Consent.

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Sharing Personal Information:

We share data with third-party service providers to facilitate our operations, engagement with freelancers, and promotion of our services. We may share information with clients and freelancers to enhance matching and service quality. Data may also be shared with authorities if legally required. Your data won't be shared with other third parties.

Providing Information and Duration of Storage:

The information you provide is essential for us to operate effectively. We retain data for specific periods:

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• Client data: Throughout the client relationship and for 5 years thereafter.

• Freelance virtual assistant data: Throughout the working relationship and for 5 years thereafter.

• Data of applicant freelancers who don't proceed: Retained for 2 years.

• Messages via our messaging service: Kept for 5 years.

• Name and email from inquiries or newsletter sign-ups: Retained for 2 years.

• Cookie data: Retained for a maximum of 365 days.

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Transferring Data Outside the EEA:

We may transfer personal information to third-party providers outside the EEA for service provision and engagement with freelance virtual assistants. Safeguards are in place to protect your data.

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Your Rights:

You have several rights under the GDPR, including accessing your data, correcting errors, requesting erasure, receiving your data in a machine-readable format, objecting to certain processing, and more. To exercise these rights or unsubscribe from our newsletters, contact us at info@speedieassist.com .

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Security Measures:

We take security seriously, implementing measures to protect personal information. Only authorized personnel with a legitimate need access this data.

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Contact and Complaints:

If you have any questions about our privacy notice or your data, please reach out to us at  info@speedieassist.com 

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Changes to this Notice:

Our privacy notice may be updated periodically, with significant changes communicated to you.

Thank you for choosing SpeedieAssist.com. Your privacy matters to us.